1. Executive summary 2. Introduction 2.1 Mobility as a Service 2.1.1 MaaS definition 2.1.2 The MaaS ecosystem 2.2 Opportunities and Challenges 2.2.1 Opportunities 2.2.2 Challenges 3 The 8 SUMP principles in the context of MaaS 3.1 Plan for sustainable mobility in the ¡®functional city¡¯ 3.2 Develop a long-term vision and a clear implementation plan 3.3 Assess current and future performance 3.4 Develop all transport modes in an integrated manner 3.5 Cooperate across institutional boundaries 3.6 Involve citizens and relevant stakeholders 3.7 Arrange for monitoring and evaluation 3.8 Assure quality 4 Sustainable urban mobility planning steps for MaaS 4.1 Phase 1: Preparation and analysis 4.2 Phase 2: Strategy Development 4.3 Phase 3: Measure Planning 4.4 Phase 4: Implementation and Monitoring 5 How to evaluate and support cities¡¯ readiness for MaaS? 5.1 Transport operators¡¯ openness and data sharing 5.2 Policy, regulation and legislation 5.3 Citizens familiarity and willingness 5.4 ICT infrastructure 5.5 Transport services and infrastructure 6 MaaS operational and governance options and models 6.1 No one model fits all 6.2 Operational and governance models 6.2.1 Private Integrator(s) 6.2.2 Open Back-End Platform 6.2.3 Public Transport as the Integrator 6.2.4 Other models 6.3 The open and inclusive MaaS 7 List of references 8 Annexes 8.1 MaaS Terminology |