해당 자료는 DWG(Digital Workplace Group)이 발간한 백서로서 팩데믹 기간동안 원격근무를 어떻게 하면 보다 효과적으로 할 수 있는지에 대해 과거의 경험을 기반으로 작성되었다.

※ 본 자료는 영문판입니다. 한글판을 원하는 경우, 번역료가 별도로 발생합니다.

1. 소개

2. 원격근무 체크리스트 2020ver.

3. 무엇이 같고 무엇이 달라졌나?

4. 지금 당장 적용해보자: DWG의 20년간 축적해 온 교훈

 4.1 개인: 재택근로자를 위한 지침

 4.2 팀: 관리자를 위한 지침

 4.3 조직: 리더십을 위한 지침

5. 현재의 교훈, 미래를 위한 준비

6. 참조

COVID-19 has changed that view fundamentally – not just for the crisis period we are in but for the future too. I say that based on what we are being told again and again by leaders and managers in major organizations (corporate, public and non-profit) globally. The only question is how substantial this shift to remote working will be over time – and, as this report describes, there will be significant geographic, demographic and cultural variations in how this plays out. 

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The report inevitably has some limitations. It has been prepared on a tight timescale in response to the situation in order to be able to quickly share our learnings with the many organizations who are looking for guidance. Therefore, for reasons of expediency and to ensure reliable insights, it draws on past experiences as well as current insights relating to roles and situations where remote working from home was already and is currently possible. As a result, it focuses primarily on office-based work and on those roles where it has been possible to switch relatively easily to remote working. 

That said, we are discovering as we write that what we might call nonoffice-based organizations, ranging from hospitals to banks to supermarkets and delivery companies, have swiftly switched or scaled remote working to cope as best they can during the unfolding COVID-19 crisis. These “newly remote” workers are innovating and adapting in real-time and we hope that the insights we are gaining around this can be included in an accompanying future report that will distill the best practices and learnings from this newly remote workforce.​