9 Future of Work Trends Post-COVID-19 What are the long-term implications of the coronavirus pandemic on the HR function and work? Accelerated Trends • More employees working remotely • Increased use of employee data • Greater role of the employer as a social safety net • Wider use of contingent workers New Impacts • Critical skills are no longer synonymous with roles • Some employees find work more humanizing in the crisis; others find it dehumanizing • Crisis response distinguishes top-tier employer brands Pendulum Swings • Organizations prioritize resilience as much as efficiency • Crisis adds to organizational complexity, straining design, culture and value proposition |